- the physical – helping patients deal with the physical changes brought about by their illness helping with symptom control and pain management.

- the practical – supporting families to manage practical aspects including finances, housing, legal matters and making future care plans.

- the emotional & spiritual – providing a safe space for families to express their thoughts, feelings and emotions throughout the duration of a person’s illness and after death.

Care is tailored to each person and focuses on providing families with the tools, encouragement and support they need to live a good quality life.