We do this by: 

• Providing advice and support to people struggling to heat their homes affordably, either directly or via community engagement projects and outreach.
• Campaigning and advocacy to ensure that the needs of fuel poor households are at the heart of policy decisions.
• Undertaking research and sharing insights.
• Developing accredited training and qualifications to improve standards of energy advice.

We can’t do this alone. Our work is delivered in partnership with policy makers, manufacturers, installers, energy suppliers and networks, local authorities, housing associations, universities, and many others with an interest in understanding and supporting those in fuel poverty.