Behind their smiles and slick service hospitality workers can fall upon hard times just like anybody else. Hospitality can be a stressful industry, with long hours, high pressure environments and physically demanding work.

The surge in demand which started during the pandemic shows no signs of slowing as thousands of hospitality business and their employees struggle to cope with the ongoing cost of living crisis. The rising costs of accommodation, food and fuel are placing more hospitality families in danger of homelessness, and many businesses are at risk of failure, putting thousands of jobs in jeopardy.

Hospitality Action has consistently innovated to deliver financial and mental health support alongside advice and signposting to people facing poverty, homelessness, and deteriorating mental health.

Whatever you do in hospitality #wevegotyou.
Learn more: www.hospitalityaction.org.uk

How Your Support Helps

Every pound you raise helps Hospitality Action provide vital support to people across the hospitality industry when they need it most. From chefs and bartenders to housekeepers, kitchen porters and front-of-house teams, your generosity helps those who spend their lives looking after others receive the support they deserve.

In 2025 Hospitality Action’s financial impact exceeded £1.5 million for the very first time, including £1.05 million in cash grants supporting 825 households and £537,000 in previously unclaimed benefits unlocked through our specialist in-house benefits support service.

Your fundraising can have a life-changing impact.

£150 could pay for brand new interview clothes and shoes to help a hospitality person get into work following a long-term sickness or accident.
£200 could fund a child’s bed and mattress, ensuring a sound night’s sleep.
£350 - 500 could support a household with living costs immediately following redundancy during a critical period as they await the outcome of their benefit application.
£500 could pay for a respite break, allowing a dedicated 24/7 carer to take time out to look after themselves before they become exhausted and run down.

Alongside unlocking unclaimed state benefits and awarding grants, Hospitality Action connects people with specialist debt advisors and housing advocacy partners to ensure families receive comprehensive expert guidance alongside their financial support.

Every fundraiser, every donation and every act of support helps hospitality people get back on their feet. Your efforts go directly to supporting chefs, bartenders, housekeepers, front-of-house teams, and many more people who work tirelessly to serve others.